About Me

I am passionate about transforming organizations to empower people to collaborate effectively and be first to market. Problems are like puzzles to me and I love solving them as they arise. Be it by anticipating risks, changing the way we work together, or solving a specific problem by inventing and patenting a cryptographic scheme.


Currently, I am responsible to develop a novel operating model that unites traditional product management with business service management to manage the entire lifecycle of customer journeys. My objective is to accelerate time to market for new journeys and increase operational efficiency of the existing journey landscape.

I believe that it is crucial to constantly evolve the collaboration model to empower each member of the organization to thrive and bring to bear their passion for changing the way our clients interact with UBS. After shaping the launch of the Digital Factory of UBS Switzerland in 2017, I scaled up this agile collaboration model for a global program to bring WhatsApp and WeChat to our clients in 2018. In 2019, I adapted it to improve the effectiveness of a global delivery organization comprising 120 people from business and IT.


My thirst for the unknown has led me to pursue a Ph.D. in Electrical Engineering at ETH Zurich. My dissertation covered two topics. First, the characterization of mobile wireless network scenarios. Based on the insights gained from this characterization, we conducted an analytical comparison of paradigms to leverage communication opportunities for end-to-end communication.

From 2011 until 2012, I transitioned to machine learning and worked as a senior researcher at the Paris Lab of Technicolor. I worked with Laurent Massoulié and Marc Lelarge on distributed inference systems based on Bayesian networks.

From August 2012 until January 2014, I was a senior researcher in the School of Computer Science of UMass Amherst, MA, where I was in charge of the Nomad Log project. This project studied the mobility of individuals via an Android app aptly named Nomad Log. The results of this study have been published at SIGCOMM 2014.


Zhaoyu Gao, Arun Venkataramani, James F. Kurose, and Simon Heimlicher:
Towards a Quantitative Comparison of Location-Independent Network Architectures
ACM Sigcomm 2014, Chicago, August 2014.

Simon Heimlicher and Kavé Salamatian:
Globs in the Primordial Soup—The Emergence of Connected Crowds in Mobile Wireless Networks
★ Best Paper Award ★
ACM MobiHoc 2010, Chicago, September 2010.
PDF | Extended PDF

List of publications

You can reach me at s m n h i l c e . o \ / \ / AT \ / \ / \ / \ / \ / \ / \ i o e m i h r c m .